*Ingredients and/or packaging may be subject to change at the discretion of the manufacturers without prior notice. Please refer to product packaging for most updated ingredient list.
We currently ship to these select countries: Canada, USA, France, Germany, UK, Australia & New Zealand.
Shipping costs are calculated based on your order’s total value (before taxes).
The more you buy, the more you save! We don’t charge by weight, so your shipping fees decrease as your order value increases.
*Economy shipping is currently suspended for US orders due to recent changes in customs policy.*
STANDARD (7-14 days)
for orders under
for orders under
FREE for orders over
ECONOMY (5-7 days)
for orders under
for orders under
for orders under
FREE for orders over
EXPRESS (3-5 days)
for orders under
for orders under
for orders under
for orders under
FREE for orders over
Import Duties, Taxes & Customs
All orders are shipped DDU (Delivered Duty Unpaid) from South Korea. Orders may be subject to import taxes, customs duties, or fees imposed by your country’s customs authority.
Dew Theory is not liable for any additional charges or fees, and we cannot issue refunds for orders refused due to unpaid import fees.
See our full Shipping Policies page for more details
Returns
We accept eligible returns within 7 days of your order being marked as delivered.
Exchanges
While we don’t offer direct exchanges, you can return your item(s) for a refund and place a new order for the item you’d like. Once your return is accepted, you’re welcome to repurchase the correct or alternative item.
Cancellations
We’re unable to cancel orders once they’ve been fulfilled. However, if you’d like to cancel an order that hasn’t yet shipped, please contact us at support@dewtheory.store within 24 hours of placing your order. If cancellation is possible, we’ll refund the original amount, minus any non-refundable processing fees.
See our full Refund Policies page for more details